Why Trust Centric With Your Portal Project?
Because building a portal is much more complex than building a simple marketing web site. And because our approach is better:
- Users Come First – we focus on user goals, we keep designs simple and clean, we implement an effective search function, and we get the information architecture right so the site is intuitive and things are easy to find.
- Interactive Design and Creative Matter – your portal presents your first impression to your customers and or business partners. How it is organized, how information is presented, and how it feels matters. Centric has deep partnerships with nimble Interactive Agencies allowing for Tier 1 results at a fraction of the cost.
- Enterprise Alignment Is Key – portals are not islands, they need to integrate seamlessly with other back-office applications and embrace the overall Enterprise Architecture vision of the organization.
- Portals Need To Get Work Done – well designed portals also serve as a framework for building business supporting applications of all types. Centric has the expertise to build these types of applications.
Our Capabilities
Centric’s portal teams use our methodology two address two types of projects: new portal builds and existing portal revitalizations.
For an existing portals in need of a breath of fresh air Centric can:
- Assess usability from a creative as well as business process standpoint,
- Evaluate technical architecture and design future improvements,
- Redesign and implement business processes,
- Create short-term plans for quick-hit improvements, and
- Provide performance tuning.
If you’ve identified a need for a new customer, business partner, or employee portal Centric can help across the spectrum of requirements, design, and build activities. Examples include:
- Portal strategy including data governance and data strategy,
- Business case development,
- Requirements definition and user studies,
- All aspects of interactive design including user interface, information architecture, and user acceptance testing,
- Vendor evaluation and selection,
- Technical architecture / software stack design, and
- Portal application build.
Our Experience
Centric has experience implementing enterprise-class portals in the Insurance, Financial Services, Healthcare, and Government verticals using many vendor packages including IBM’s WebSphere Portal, Microsoft’s SharePoint, and open-source products by Jahia and Liferay.
Case studies that describe our experience:
