Centric

Business Advisory & Strategic Services

PSI works with its clients to develop innovative, practical business and information technology strategies to solve the unique problems facing the energy and utility industries. We combine deep industry knowledge and vendor / technology experience to define effective strategies and to provide special services where an independent viewpoint is required. Examples services include Customer Information System (CIS) selection, enterprise IT strategy, and merger and acquisition related activities.

Process & Operational Improvement Services

PSI continually evolves its services to meet the ever changing business needs of the utility and energy industries. Services offered include business process improvement, program and project management, resource planning and optimization, and software development process improvement. We address not only the technology associated with new initiatives, but also the underlying processes and human elements. Recent example engagements include business process design activities for a new product launch, integration with an Independent System Operator and Sarbanes/Oxley remediation programs.

Information Technology Services

PSI utilizes its broad industry and technical capabilities to provide solutions in a wide variety of applications, technologies, and packaged solutions that are common in the energy and utility industries. For project efforts, we utilize proven tools and methodologies resulting in turnkey solutions. Additionally, specialized role-based staff augmentation resources can provide specific expertise ranging from project managers, to business analysts, and CIS experts on the leading software solutions.

CIS Services

CIS expertise is the foundation of our utility practice service offerings. We bring an un-biased and independent perspective as well as hundreds of man years of relevant experience in the leading CIS software solutions. In addition, we have a depth of experience in related CIS technologies including: call center processing, service order dispatch, automated metering infrastructure, meter data management, etc.

Data Conversion Services

When undertaking a CIS replacement or migrating a new operating company to an existing CIS, a well-defined approach to data cleansing and conversion is imperative to ensure that critical business information is accurately converted and retained in the new system. PSI’s proven approach, conversion templates, and skilled conversion practitioners reduces risks and minimizes costs via careful planning of the data conversion strategy and execution approach.

Regional Transmission Organization (RTO) / Independent Systems Operator (ISO) Services

Whether integrating into an RTO, or managing change as an existing Market Participant, successful RTO participation requires streamlined internal business processes and systems. PSI has successfully worked with our clients to evaluate the impacts, define scope, and manage the implementation of changes to support required RTO and Energy Market protocols.

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