Centric

Policy Administration

Oversight and supplemental implementation of policy administration systems. We partner with you to determine the best strategies for implementing policy administration solutions and integrating these solutions into your enterprise billing, claims, and statistical reporting platforms.

Service Oriented Architecture for Insurance

Optimize your IT investment by building an enterprise architecture based on services oriented design. We have experience helping carriers achieve a level of component level reuse that can lead up to a 70% savings in application development costs. We utilize our SOA reference architecture for Insurance allowing you to accelerate your enterprise architecture blueprint.

Business Process Management

Optimize policy administration, claims, and billing through real time measurement of these areas increasing executive awareness of process inefficiencies. As competitive pressures on personal lines increase it is becoming more and more critical to maximize process efficiency.

Document Management & Workflow

Electronically capture and manage the wealth of content used in insurance business processing. Insurance specific document models are used to identify document types across business functions (new business, endorsement processing, claims processing, and billing). Our consultants use their experience in business process management and process design to develop the right workflows to implement insurance industry best practices.

Distributor Optimization

Optimize your distribution channels (independent or captive agents) via seamless integration of agency management systems with carrier systems. Implementation examples include real-time comparative rating technologies, geographic information systems to identify weaknesses in your distribution network, or agency portal solutions.

Agent Portal Technologies

Centric has deployed both commercial and personal-lines insurance portal based agent systems providing a host of agent sales and self-service functionality including new business quote, application submittal, endorsement processing, first notice of loss processing, and a variety of inquiry services (policy, billing, claims). To further increase system ROI, we work to reuse these solutions with the agency level distribution network.

Claims Processing

Centric can provide management oversight and subject matter expertise to your implementation of claims administration systems. We partner with you to determine the best strategies for implementing claims solutions and integrating these solutions into your enterprise policy administration and statistical reporting platforms.

Investment Management

We work to better the toolset used to make high quality investment decisions as well as the ability to evaluate the results of those decisions. Key solution areas include: production of total return across all asset types and all portfolios, data management capabilities that provide consistent data across all business areas, improved benchmarking capabilities via integration of multiple third party data sources, and straight-through processing from trade through settlement.

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