Centric

Shared Services Strategy

Many diverse organizations find significant value in consolidating various aspects of their back office operations into a common Shared Services operating structure. Centric has experience enhancing the operational effectiveness of shared service functions such as Finance & Accounting, Human Resources, Sourcing & Procurement, Accounts Payable and Customer Service by optimizing both onshore as well as offshore capabilities.

Process Improvement

Centric has trained individuals in Six Sigma (DMAIC), Lean Operations, TQM and other improvement techniques that can be applied to a client’s unique situation to drive operational and process improvements. Our belief is that success in improving processes is not a matter of the methodology you use. Rather, it’s about choosing the appropriate techniques that result in the quickest delivery of value to the organization.

Program Management Office Design & Operation

Centric has designed, built, matured, and operated program offices for many clients across a variety of industries. Too often new PMOs do not meet the sponsor’s expectations due to failure to demonstrate value quickly enough. Centric’s structured approach to building PMOs creates value early in the process. Functionality & capability are then incrementally added according to the company’s ability to digest change. Providing value quickly helps to ensure the adoption and acceptance of the new PMO while the incremental functional build-out ensures longer term PMO objectives are met.

IT Strategy Development

At Centric we typically transform IT into a value-creating component for the business. Our approach addresses the optimization of technology investments, recognizing the business drivers that rely on the thoughtful application of IT tools. As we develop IT strategies for our clients, we see technology investments as a source of competitive advantage which can rev up the top line and enhance the bottom line.

Custom Application Development

It doesn’t get any harder than building it from scratch. We can take you from a clean sheet of paper to production enterprise code. We’re capable of delivering the most complex projects.

Utilizing our process skills to document requirements, and our SDLC expertise to manage the development process, our software experts can build what the business demands using Microsoft .Net, or Java technologies.

Software Architecture & IT Operations Assessments

IT delivery efficiency can be greatly enhanced when software architectures and their supporting processes are properly designed and implemented. Our teams of delivery managers and software architects can assess your current methodologies, applications, and operations providing an un-biased view into your abilities when compared to industry best practices.

Our “Assessment Sprint” lasting approximately 1 week reviews your organization on four levels: 1) Project & Product Management, 2) Software Engineering & Architecture, 3) Software Quality Assurance & Test, and 4) IT Operations & Deployment.

Detailed scorecards are completed rating technical implementation, skills, and efficiency along with long and short term suggestions for improvement designed to make your IT shop deliver results better and faster.

Package Software Selection

Centric can plan and execute a comprehensive, rigorous vendor selection process. Our methodology includes requirements definition, generation of vendor long and short lists, RFP creation, vendor due diligence, package gap analysis, hardware sizing, vendor negotiation, and package integration and extension planning and implementation.

Enterprise Content Management

Centric delivers complete lifecycle ECM services from enterprise strategy development to project implementation. Centric Believes that successful ECM starts with a process-first strategy and positions technology to enable high-value integration of a client’s structured and unstructured data assets.

ERP Project Management

While new systems mean substantial change to all organizational units touched by the system, a client’s successful adoption of new processes and technologies is a goal we take personal satisfaction in helping them achieve. 'Battle-tested,' our Project Managers have brought multiple large-scale ERP implementation projects in on time and under budget through PMO development, work planning/work breakdown structure, system/performance testing leadership, resource loading/leveling, issue management, and vendor relations. With an average of 15+ years of industry and consulting experience, our Project Managers know what, and how, to get the job done.

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