Centric

Regulatory Compliance

Recent legislation has increased the burden of regulatory compliance. Centric can assist compliance efforts to ensure planned initiatives do not hinder the long term effectiveness of the business. We bring expertise from all our practice areas including business process improvement, program and project management methodologies, resource planning and optimization, and software development process improvement to ensure your solutions comply with regulations, but are as non-intrusive as possible.

Document Management & Workflow

Centric delivers complete lifecycle ECM services from enterprise strategy development to project implementation. Centric Believes that successful ECM starts with a process-first strategy and positions technology to enable high-value integration of a client’s workflow and documents (unstructured data). We utilize specific document models to identify document types across business functions such as personal and commercial loan origination, credit underwriting, regulatory compliance, payment processing, and customer statements.

Information Technology Services

Centric utilizes its broad industry and technical capabilities to provide solutions in a wide variety of applications, technologies, and packaged solutions that are common in the financial services industries. Additionally, specialized role-based staff augmentation resources can provide specific expertise ranging from project managers, to business analysts, and development resources.

Process Improvement

Centric has trained individuals in Six Sigma (DMAIC), Lean Operations, TQM and other improvement techniques that can be applied to a client’s unique situation to drive operational and process improvements. Our belief is that success in improving processes is not a matter of the methodology you use. Rather, it’s about choosing the appropriate techniques that result in the quickest delivery of value to the organization.

Business Process Management (BPM) Technology Deployment

Business Process Management solutions have evolved significantly over recent years and are emerging as a key enabler to allow organizations to better execute core processes. BPM solutions are work flow based solutions that provide for complete transparency of process flow, status, bottlenecks, as well as adherence to controls and business rules. These flexible solutions allow companies to better leverage the investments already made in core transaction systems and put control of processes back in the hands of business users. Centric has developed a deep core competency around BPM solutions both from a software selection and implementation perspective.

Performance Management

Ensuring that an organization’s measurements and reporting capability are aligned to strategic objectives is a real challenge for most organizations. When properly designed and implemented, these measurements drive appropriate behaviors up and down as well as across diverse operations. Centric has developed comprehensive performance management approaches, frameworks and tools to allow organizations to establish balanced scorecards in an integrated and pragmatic manner across the organization.

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