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Summary Practice Area Process, TechnologyIndustry RetailService Offerings Supply Chain Planning & Optimizationback to list | next |
Food for ThoughtOne of the nation’s largest supermarket chains were using a cumbersome and error prone manual process to collect information and reconcile physical inventories at each store twice a year. The information came from hard copy reports from various mainframe systems, as well as hand written inventory forms completed by store managers. Inventory numbers from these reports and forms were manually reconciled, and the store’s shrink was calculated. The process typically required 90 minutes to complete.A Better WayThe Company asked Centric to develop a multi-tiered web application to facilitate the electronic collection of the inventory data from both the mainframe systems and the store managers.Centric DeliversWorking closely with key client personnel, Centric led the effort to develop and document requirements for the Inventory Reconciliation System (IRS), which included:
ResultIt now requires only about twenty minutes to reconcile physical inventory at each store, yielding an aggregate annual savings of more than 6,500 man-hours for the corporation. |